Ardgay shop owners face tough decisions after repeated thefts

Local shop owners consider closing after a decade of theft and abuse.

Ardgay shop owners face tough decisions after repeated thefts

In the quaint village of Ardgay, nestled in south-east Sutherland, local business owners Holly and Adam Wardrop are grappling with a heartbreaking dilemma. After a decade of serving their community through Ardgay Stores & Highland Cafe, they are seriously contemplating closing their doors due to a relentless string of thefts and verbal abuse.

The couple, who opened their shop in 2014, have faced numerous challenges, including the recent Covid lockdowns, yet their commitment to serving customers every day has made them a beloved fixture in the area.

Challenges of running a small business

Despite their dedication, the couple’s experience has been marred by repeated incidents of theft. Most recently, their shop was broken into on a rare day off, leaving them in shock. “To come in after our only day off in eight months to find our shop’s been broken into is just shocking,” Mr. Wardrop expressed. This incident marks the third theft this year alone, prompting the couple to reconsider their future in the business. The emotional toll of such experiences, combined with the verbal abuse they have endured from some customers, has left them questioning whether they can continue.

Community support amid adversity

While the couple faces these challenges, they have also received overwhelming support from the local community. Mr. Wardrop noted, “The support from the community has been absolutely fantastic, particularly after this recent break-in.” This encouragement has been crucial as they navigate their difficult situation. The couple has always strived to go the extra mile for their customers, whether by assisting with technology issues or simply being a listening ear. Their commitment to customer service has fostered a loyal clientele, but the ongoing threats to their business are becoming increasingly difficult to manage.

The impact of crime on small businesses

The impact of crime on small businesses is profound, often leading to financial strain and emotional distress. The Wardrops have already incurred additional costs for security measures following the break-ins. With each theft, they face not only the loss of money but also the damage to their property and inventory. As they weigh their options, they plan to give it until Christmas to assess their feelings about continuing the business. The couple’s story highlights the broader issue of how crime affects small businesses, particularly in rural areas where community ties are strong but resources may be limited.

As the couple contemplates their future, Police Scotland is actively seeking information regarding the recent break-in. They urge anyone with details to contact them, emphasizing the importance of community involvement in combating crime. The Wardrops’ experience serves as a reminder of the resilience required to run a small business in today’s challenging environment.